Code of Conduct

Who we are & what we stand for

1. Purpose

Our Core Values in action

Every day we work as GRID — Powering the Future, Together – where:

G – Growth Through Curiosity.

We stay curious and open — always learning, adapting, and evolving to solve real challenges and shape what’s next.

R – Responsible Innovation.

We build boldly with purpose — designing scalable, sustainable solutions that drive positive change in the field of energy.

I – Integrity & Care.

We lead with empathy and do what’s right — supporting our teammates, our customers, and our planet.

D – Driven by Data.

We show up with intention, collaborate with clarity, and execute with excellence — always driven by data.

Living these is about making them part of our everyday decisions. When in doubt, ask yourself:

✔ Am I challenging the status quo to improve what we do? ✔ Am I seeking opportunities to learn, stretch, and grow? ✔ Am I showing up prepared and focused on meaningful impact? ✔ Am I making a decision based on both data and human judgment? ✔ Am I truly understanding and exceeding customer expectations? ✔ Am I supporting my teammates as people and partners in success?

By committing to these principles, we ensure Fusebox remains a company that earns trust, drives innovation, and makes a real impactin the energy industry.

Living our values: why ethics & culture matter

At Fusebox, we’re not just building software—we’re shaping the future of energy. That responsibility goes beyond writing great code or closing deals; it’s about making decisions that define who we are as a company. Every action we take contributes to our reputation, not only as an employer but also as a service provider, a business partner, and a player in the global energy market.

Ethics plays a central role in this. At its core, ethics is about doing the right thing—even when no one is watching. It’s easy to think of ethics as something abstract, a concept reserved for legal or compliance teams. But in reality, ethics is about the small decisions we make every day. It’s choosing to be transparent with a customer about a technical limitation rather than overpromising. It’s ensuring that our cybersecurity practices aren’t just “good enough,” but truly protect the trust that our customers place in us. It’s standing by our values even when a shortcut could bring quick wins.

As a fast-growing startup from a small EU country, we have a lot to prove. Large energy companies and regulators might hesitate to trust a younger, smaller company unless we demonstrate integrity in everything we do. This means that our commitment to ethics isn’t just a moral choice—it’s a strategic one. Companies in the energy sector, particularly those dealing with market operations, data security, and critical infrastructure, are under intense scrutiny. To earn our place as a trusted player, we must hold ourselves to the highest standards.

Our reputation is one of our most valuable assets. It affects how customers see us, how investors evaluate us, and how talented people decide whether they want to work with us. A strong company culture—one that values trust, transparency, and responsibility—is what allows us to attract the best minds and form lasting partnerships. Without it, even the most innovative technology won’t be enough to succeed in the long run.

This is why culture matters. It’s not about perks or slogans; it’s about how we operate, how we make decisions, and how we treat each other. In a workplace where trust and respect are foundational, people can do their best work. In a company where ethical decision-making is the norm, customers and partners can confidently rely on us. And in an industry as critical as energy, where even small missteps can have widespread consequences, our commitment to integrity ensures that we are not just another SaaS provider, but a responsible and respected force in the market.

Of course, ethical dilemmas are not always black and white. There will be times when the right course of action isn’t obvious. In those moments, we encourage everyone to ask: Is this decision aligned with our values? Would I be comfortable explaining this to a customer, an investor, or a regulator? Could this have unintended consequences for others? If there’s any doubt, the best course of action is to seek guidance. Ethics isn’t about having all the answers—it’s about having the awareness to ask the right questions.

As Fusebox continues to grow, our commitment to ethics and culture will remain at the heart of everything we do. This is what will set us apart. This is how we build trust. This is how we succeed—not just as a business, but as a company that genuinely makes a difference.