Fusebox system vs KrakenFlex

EXECUTIVE SUMMARY

Who each solution is for

Fusebox system (Fusebox Energy)

A neutral, modular EMS + VPP operations platform for energy companies, BRPs/BSPs, aggregators, EPCs and asset owners that operate hybrid portfolios of PV, BESS, wind, EV chargers and flexible loads. Fusebox combines site-level EMS with portfolio-level VPP and market execution through a hardware-agnostic, multi-tenant platform. Fusebox is deployable globally; delivery and support are strongest in Europe and nearby time zones, while US time-zone coverage can be provided via a paid dedicated support/operations setup.

KrakenFlex

A flexibility and retail operating platform originally built inside Octopus Energy that combines retail billing, customer management and flexibility orchestration. KrakenFlex is used by utilities and retailers to manage smart tariffs, assets and customer relationships, with strong retail DNA and large-scale operational experience.

When to choose Fusebox system

Choose Fusebox system if you are a utility, BRP/BSP, aggregator, EPC, IPP or asset fund that:

  • Wants a vendor-neutral EMS + VPP platform focused on hybrid assets and flexibility, not retail billing.

  • Needs deep hybrid-site EMS plus portfolio aggregation and TSO-grade workflows for flexibility and energy markets.

  • Wants coordinated control of PV, BESS, flexible loads and EV charging, including EV charger + BESS strategies and site constraint management.

  • Plans to run white-label, multi-tenant EMS + VPP offerings under your own brand while keeping BRP/BSP and trading partner choice.

  • Wants to keep existing retail and CRM/billing stacks intact and plug in a dedicated flexibility layer.

When to choose KrakenFlex

Choose KrakenFlex if you are a retailer/utility that:

  • Wants an end-to-end retail + flexibility operating system that includes billing, CRM, tariffs and asset orchestration.

  • Cares most about smart tariffs, residential and small C&I portfolios, and customer proposition management at scale.

  • Wants to mirror Octopus-style retail operating models and values a single consolidated customer-and-asset platform.

FEATURE COMPARISON TABLE

Capability / DimensionFusebox systemKrakenFlex
EMS for hybrid sites (PV + BESS + loads + EV charging)✓~
VPP / aggregation for distributed assets✓✓
Retail billing and customer platform✗✓
Smart tariffs and mass-market residential flexibility~✓
EV charging control and flexibility✓✓
Coordinated EV charger + BESS optimisation✓~
Multi-tenant platform model✓✓
White-label partner model✓✓
TSO-grade market workflows (bidding, dispatch, reporting)✓✓
Deep C&I/industrial hybrid-site EMS focus✓~
Integration with CRM/billing stacks~ (via partners)✓
✓ strong or core · ~ partial, depends · ✗ limited, not a focus · N/A not their role

WHERE FUSEBOX SYSTEM WINS

Questions

Fusebox provides a clean flexibility and asset-operations layer that plugs into any retail, trading or BRP setup. It does not force a specific retail model, billing stack or customer proposition framework.

WHERE KRAKENFLEX WINS

End-to-end retail operating system

KrakenFlex combines billing, CRM, tariffs, customer data and flexibility orchestration into one platform, which can simplify enterprise architecture for retail-first utilities.

Proven mass-market residential scaling

KrakenFlex is oriented to very large fleets of residential and small-business customers and enables smart tariff programs, EV and prosumer initiatives, and customer proposition operations at scale.

Retail margin and tariff innovation

For retailers focused on dynamic tariffs, bundled propositions and customer lifetime value, KrakenFlex’s retail DNA is a strong advantage.

IDEAL CUSTOMER FIT BREAKDOWN

Who should choose Fusebox system

  • Utilities, BRPs/BSPs, aggregators, EPCs, IPPs and asset funds focused on C&I, industrial, hybrid and utility portfolios.

  • Organisations that want an EMS + VPP platform that integrates into existing retail/trading stacks and preserves commercial flexibility.

  • Teams that need hybrid-site control including EV charging coordinated with BESS and PV and want multi-tenant, white-label offerings under their own brand.

Who should choose KrakenFlex

  • Retailers and retail-first utilities managing large residential and small C&I customer bases.

  • Organisations seeking a consolidated customer + billing + tariff + asset orchestration platform as a core enterprise system.

  • Teams whose primary value driver is retail proposition innovation and mass-market program execution.

STRATEGIC POSITIONING ANGLE

KrakenFlex is a strong retail-first operating system that combines customer, billing, tariff and flexibility orchestration at mass-market scale. Fusebox system is the neutral EMS + VPP operational backbone for organisations where flexibility and hybrid asset operations are the strategic focus: deep hybrid-site control including EV charging coordinated with BESS and PV, portfolio aggregation, and TSO-grade market workflows—without dictating your retail stack or customer model, deployable globally with strongest default delivery/support in Europe and nearby time zones and paid options for dedicated US time-zone operations.